Small Business Answers - Yahoo! Domains

I have transferred a number of domains out from Yahoo and after some difficult time getting through to them, they have agreed to refund the money paid for renewals of transferred domains. However, the money was never refunded even though they have updated the my records. My bank received no communication to the effect. No longer a customer, I cannot even get in touch with them. It looks as if Yahoo is making it difficult for customers to connect. All attempts go round in circles. I tried all the email contacts given through some of these questions-and-answers but failed. Calling them is not the easiest either since I am from a different time zone and the waiting time for each call can be long... Please advise the best way to successfully contact them to get my refund! The amount is not small...close to $1000. 3 weeks ago - 2 answers Best Answer: We do apologize for any issues you are having contacting Yahoo! Customer care, but rest assured we are here to help. It is true that when you no longer have Yahoo! Small Business services, the ability to directly contact is removed from our contact page, however we do have other options for you to contact us about this matter. The first would be to directly email us at ysb-social-media@cc.yahoo-inc.com. If you choose this option please include the Yahoo! ID that was associated with the service when it was active, any domain names that were in question, and the best way of contacting you back about the matter. The second option would be contacting us directly on our Facebook page at www.facebook.com/YahooSmallBusiness... On our page you can choose to message us directly with the same information we would need if you mailed us. Once again we do apologize for any issues this may have caused and we hope to hear from you soon. Read All Answers » i can't access my domain control panel? I have just bought a domain name from yahoo . set up DNS and begin posting in my site for one day in the second day my domain doesn't work . I went to control panel to sign in to check my domain and see why doesn't it work but i can't access my domain control panel and saw this massege ' Sorry, there are no Yahoo! Small Business services associated with the Yahoo! ID design4sites ' how can i restore my domain or login to my control panel I sent an e-mail with associated id and domain at "ysb-social-media@cc.yahoo-inc.com" domain: desgin4sites.com yahoo id: design4sites@yahoo.com please answer me quickly and thanks for your great support 1 month ago - 1 answer Best Answer: Hey Sami, Sorry to hear you are having issues with a domain name you recently purchased from Yahoo!, but rest assured we are here to help. Since this is an issue with access to your account and domain functionality the best way to resolve this is to contact us directly. When you can, please email us directly at ysb-social-media@cc.yahoo-inc.com. Please include the domain name, the Yahoo! ID that is associated with the account and the best way of contacting you directly. Read All Answers » Transfering Domain Away from Yahoo? Dear Yahoo, I had a couple of domains registered with Yahoo Small Business and now I've moved them to another hosting company but Yahoo is still charging me for the same domains. Please advise me what to do next. Should I cancel my plan from Yahoo Small Business, is there some thing to be done with MX Record or there is some other solution ? Thanks in Advance ! 3 months ago - 1 answer Best Answer: Hi Osama, Because domains can be managed through Yahoo! without being registered with us, an account would not close automaticall... Read More » david4asia david4as... Cannot access my domain to change name server details? NEW ISSUE? I bought domain through Yahoo Small Business in 2007 and got Yahoo! Domains setup for 5 years. After a while my Visa card expired, i had no use for my email account and i stopped payments to Yahoo, so my hosting was canceled. Now i want to use my Domain Control Panel and redirect, or redelegate, my Yahoo! name servers to another provider, but i cannot access my domain control panel. It seems that i need to pay again for hosting just to access domain control panel...?! Please note that my IT knowledge is limited and i have little experience in dealing with web sites and hosting etc. Also Yahoo is reseller for Melbourne IT so i tried to get answers from both companies, but no success... my domain is: asiatradeconsultants.com Registrar Name: Melbourne IT Name server Details yns1.yahoo.com yns2.yahoo.com ok, i got an answer that i need to get a new plan from yahoo and after trying to get new domain service plan from yahoo i got following message: Sorry, the domain you selected to use with your plan is no longer available, so we were unable to complete your order. We apologize for the inconvenience and encourage you to try placing your order again with a different domain name, or using a different extension (such as .org instead of .com). For assistance, please contact us at (800) 318-0870 and mention error PROV107. 5 months ago - 2 answers Best Answer: Sorry for the trouble David, if you canceled your Web Hosting account without downgrading to a Domains only plan then you have canceled all servi... Read More » I transferred my domain to Weebly over a year ago. How do I find it? It has been impossible to contact Yahoo help. That is one reason I moved my site. Very poor customer service. I have no idea why my site is not up. When I check with Weebly, they indicate that the problem is with Yahoo. Please somebody give me some help? I need my site restored. 6 months ago - 1 answer Best Answer: Sorry you are having trouble Tim, we want to help get this resolved. Please contact us at Read More » Yahoo! Domain Registration Error? A blessed day! I tried to register a domain in Yahoo! Small Business but when I click the "Process Order" button at the last part of the order process, I have an Error. I tried again but I have the same error. After a few minutes, my Credit Card Bank sent me an SMS notification that yahoo deducted a certain amount on my account, and then another SMS for another deduction. I also didn't get the domain. I forgot to write down the error message and I don't want to try it again. I registered two different domain before, 1 for my other account and 1 for my friend. but I didn't have this problem. I tired to contact Yahoo! help, by filling-up the form and according to that they will call me in few minutes, but for 2 days now, I didn't received any calls. What can I do now? Your help will be much appreciated! Thank you in advance! 6 months ago - 1 answer Best Answer: From what you've described here, this sounds like an issue with the credit card information either not being able to be properly verified at the ... Read More » david4asia david4as... Can not access my domain to change name server details? I bought domain through Yahoo Small Business in 2007 and got Yahoo! Domains setup for 5 years. After a while my Visa card expired, i had no use for my email account and i stopped payments to Yahoo, so my hosting was canceled. Now i want to use my Domain Control Panel and redirect, or redelegate, my Yahoo! name servers to another provider, but i can not access my domain control panel. It seems that i need to pay again for hosting just to access domain control panel...?! Please note that my IT knowledge is limited and i have little experience in dealing with web sites and hosting etc. Also Yahoo is reseller for Melbourne IT so i tried to get answers from both companies, but no success... my domain is: asiatradeconsultants.com Registrar Name: Melbourne IT Name server Details yns1.yahoo.com yns2.yahoo.com Please help. 8 months ago - 1 answer Best Answer: Hi David, If your service has deactivated, you won't have direct access to your domain control panel to manage your advanced DNS. ... Read More » How do I contact yahoo domains since I can no longer login to my small business account? My domain was not renewed by yahoo due to my Credit Card Expiring. I never received an email about this. My domain now expired and I cannot login to small business services in order to email or call yahoo domains. 10 months ago - 1 answer Best Answer: Sorry to hear about your account getting closed. You can get in touch with us at ysb-social-media@cc.yahoo-inc.com--be sure to include your Yahoo... Read More » suhwahaksaeng suhwahak... How can I send an international money order to Yahoo Domains? My VISA card ran out and my Website domain is up for renewal. I am in mainland China, where a foreigner cannot get a credit card without purchasing a permanent residence in mainland China. The only solution, then, is to send them an international money order. But every time I try to send them a message or find out their address, I only succeed in playing ring around the rosey. 10 months ago - 2 answers Best Answer: Hello, At this time, we only accept payments through Yahoo! Wallet. For more details, check out Read More » mart_bondad mart_bon... Domain expiration is 11/27/2011. I was charged for the renewal today. I want a refund since I am transferring? I am in the Philippines so i cannot reach you by phone. I did not find the answer in the online help. I have a domain registered with you. What is your customer support email address? ISSUE: Domain expiration is 11/27/2011. I was charged for the renewal today. I want a refund since I am transferring my domain name asap for your renewal fee is expensive. 11 months ago - 3 answers Best Answer: Hi, Mart. Just wanted to let you know that we have received your email, and will be in touch soon--for your protection, we cannot discuss your pr... Read More » Error: "You do not have permission to access this location." and can't access FTP? All of a sudden I can't access anything on my site. When I visit the website address, I get the error: Sorry! You do not have permission to access this location." and when I try to access my FTP, I cannot do anything with the files. 11 months ago - 1 answer Best Answer: Sorry you're having trouble with your FTP connection, Mark. We'd love to get you back on your feet. Please get in touch with us via Read More »

Reliability and Recommendations

The biggest strength of Yahoo Domains is that it is backed by the reputation and security of Yahoo, one of the largest internet companies in the world. You do not have to worry about Yahoo going out of business and losing your domain, like you might with other lesser known domain providers.

Also, Yahoo Domains, unlike many domain providers, offers phone/email service. Yahoo Domains has very few weaknesses especially if you can take advantage of the $1.99 domain name offer.

If you are looking for a cheap,reliable, and secure domain registration company then we highly recommend Yahoo! Domains. However, Yahoo! Domains is not recommended if you need to purchase multiple domain names or you require advanced hosting features like virtual or dedicated servers.